Frequently Asked Questions
FAQs for Ordering
Ordering and Shipping
Give us a call at 715-477-1976 during our regular business hours (Mon.-Thurs. 8am-4pm CST and Fri. 8am-noon CST) to place a phone order.
Orders are shipped within 1-3 business days. Delivery typically takes 4-6 business days from the ship date (excluding holidays and inclement weather delays). Please visit our Shipping Information page for more details.
We do not ship internationally and apologize for the inconvenience. For options, please visit our Shipping Information page for our International Retailer List and freight forwarder recommendations.
Details about our promotions and sales can be found here.
Unfortunately, there are Internet sites that claim to offer coupon codes for our products, but these sites are not affiliated with All About Learning Press and these coupon codes are not valid. We regret the confusion this causes for some of our customers.
Schools and Retailers
We welcome purchase orders from schools and charter schools. You can place a purchase order in one of three ways:
- Email your purchase order to email@example.com
- Fax your purchase order to 877-774-8006
- Mail your purchase order to:
All About Learning Press, Inc.
615 Commerce Loop
Eagle River, WI 54521
#1. For Tax-Exempt Website Orders (credit card/PayPal only): Tax-exempt customer accounts must be set up BEFORE an order is placed.
- Please click here to create an account if you don't have one.
- Send the customer account email address and your sales tax-exempt certificate to: firstname.lastname@example.org
- Do not place your order until we email you with confirmation that your tax-exempt account has been set up. This process may take up to 3 business days.
#2. For Tax-Exempt Purchase Orders (check or ACH only): If you are a school, organization, or library and would rather place orders with a purchase order, do not create a customer account online. Instead, please send the following information to: email@example.com
- Purchase Order
- Sales tax-exempt certificate
- Accounts Payable email address
We know that buying reading and spelling curriculum is a big decision, so we give you one full year to try out All About Reading and All About Spelling! If our programs don't meet your needs for any reason, simply return them within one year of your purchase date for a full refund, excluding shipping.
This return policy only applies to products purchased directly from All About Learning Press. Purchases made through other sellers may be subject to different return policies.
Wrap your products in clean packing material (paper, bubble wrap, etc.) and place them securely in a sturdy box to minimize damage in transit.
Include a copy of your packing slip or receipt and indicate which items you are returning. If you do not have a packing slip or receipt, please include a note with your name, address, phone number, email address, date of purchase, and list of items being returned.
We encourage you to select a shipping method that provides tracking information and keep a copy of this information for your records. We are not responsible for lost returns.
Ship your return to us at:
All About Learning Press, Inc.
615 Commerce Loop
Eagle River, WI 54521
Returns for credit will be processed within two weeks of receipt. When possible, the same method used for payment will be used to issue your refund. If this is not possible, a check will be mailed to you.
For PayPal purchases:
PayPal allows refunds for up to 180 days. After 180 days, your refund will be made by check.
For Credit Card purchases:
In most cases, a credit card will allow refunds for up to 120 days. After 120 days, your refund will be made by check.
To exchange a product, simply return your purchased item by mail and your credit card or PayPal account will be credited upon receipt of the item. In the meantime, feel free to place a new order for the product you meant to order!
FAQs for All About Reading
Levels and Placement
You can find All About Reading samples here.
All About Reading is very effective for struggling learners. The program builds a strong foundation by ensuring that there are “no gaps” in your child’s knowledge. Download our free placement tests to help place your student in the right level, and feel free to get in touch with us if you have any questions about placement—we’d love to help!
All About Reading is used by students of all ages, including pre-readers, teens, and adults.
New Editions and Correlations
We no longer carry materials from previous editions. Please check our Correlation Guides to see how to mix and match editions.
Details about Teaching Reading
We recommend spending about 20 minutes per day on reading lessons, but you can adjust this recommendation for early readers or older remedial students. In addition, we recommend reading aloud to your child for 20 minutes per day. Learn more in this article.
Fluent reading takes practice. In fact, your child may need to read a word thirty times before he can read it without sounding it out. With this in mind, All About Reading uses a variety of methods to help children get the practice they need, including activities and games, letter tile demonstrations, fluency pages with words, phrases, and sentences, and fully decodable readers. You will also spend a few minutes each day with the word cards, which help you track the words your child has mastered and those for which he needs ongoing practice. We also include a variety of exercises designed to help your child work on reading with accuracy, meaningful expression, and natural phrasing.
In the All About Reading program, our goal is to minimize the number of sight words your child needs to memorize, while maximizing his ability to successfully master these words. Learn more about our approach in this article on sight words.
All About Reading teaches a word blending procedure that will break the guessing habit. You can read about it in this article.
FAQs for All About Spelling
Levels and Placement
There are seven levels in the All About Spelling program.
After completing Level 7, your child will be spelling at the high school level and should have acquired all the skills needed to spell just about any word. Read more about what you can do after your child completes Level 7.
You can find All About Spelling samples here.
All About Spelling is very effective for struggling learners. Most students start in Level 1 since this is a mastery-based program, not a grade-level program. The program will help fill in the missing gaps and build a strong foundation. See the article Using All About Spelling with Older Students for more information. Contact us if you would like additional help with placement.
Details about Teaching Spelling
As a general rule, we recommend spending 20 minutes per day on spelling. However, you can adjust this recommendation according to your child’s level and attention span. Read Spelling – How Much Time Should I Spend? to learn more.
You do not need to complete an entire Step in one day—some Steps may even take a week or more to cover. The speed at which a step can be completed depends on your child’s age, attention span, prior experience, and the concepts being taught.
The All About Spelling program is completely flexible and customizable, allowing you to breeze through sections that are easy for your child and spend more time on difficult concepts.
Each spelling lesson presents a single new rule or concept. Instead of jumping from one concept to another, children learn spelling in a sequential, orderly way, with words of similar attributes always being taught together. For example, when the sound of /ar/ is taught, children learn words such as barn, car, hard, garden, shark, and smart. For additional reinforcement, the dictation phrases and sentences include words containing the sound of /ar/.
Continual individualized review is a major component of the All About Spelling program. One of the first things you'll do before beginning to teach is set up the Spelling Review Box. AAS uses several different methods to review concepts and spelling words, including flashcards, word analysis, sentence dictation, and writing activities.
Continual review is worked right into the lesson plans to give your child the practice he needs in exactly the areas he needs it, and ensuring that he doesn’t forget what you teach him. Take a look at a sample lesson to see how review is handled.
Spelling rules are taught in several ways in our program. First the rule is demonstrated with Letter Tiles to make the concepts crystal clear in your child’s mind. Then the rule is reviewed as many times as necessary until your child masters the concept. And finally, spelling rules and generalizations are also reviewed with flashcards.
FAQs for Letter Tiles
The letter tiles used with the All About Reading and All About Spelling programs are color-coded tiles that help children grasp new reading and spelling concepts quickly and easily. Read this article to learn 7 Benefits of Using Letter Tiles.
To help you decide whether to use the Letter Tiles app or the physical letter tiles, check out this list sharing the benefits of each.
The Letter Tiles app information page contains more information about the benefits of the app for both you and your child. On this page, you’ll also find answers to all our most frequently asked app questions.
We will replace up to five letter tiles at no charge. Email us at firstname.lastname@example.org and let us know your mailing address and which tiles you need.
If you will be using physical letter tiles in your reading and spelling lessons, a 2' x 3' whiteboard is highly recommended. Magnetic whiteboards can be purchased at office supply stores, department stores, and online. Before purchasing a board, check the product description to be sure it’s actually magnetic. Boards may go by several names—magnet board, magnetic board, dry-erase board, whiteboard, marker board—but magnets will not necessarily stick to all of them.